VU Resources

Ayrer

PLACE HOLDER textLayout:LISTING

Procedures

WebPartID:c37dac9e-4cc4-4426-b04e-c777289204d7

Retroactive Cancellations

An insured requested that a second location be removed from his policy. He made the request on 09/29/06. The second location was sold 06/24/04 and he requested that it be…

Voting woman near ballot box on color background

Carriers Cheating Agents? Probably Not

Insurers often adjust loss ratios and reserves near the end of the calendar year. One agent asks if this is done to reduce profit sharing bonuses paid to agencies or…

Business finance concept, teamwork and partnership asian businessman customer and salesman discussing client, hand sign sales contract with document at desk office. Lawyers working together at meeting

Behavioral Science and Selling

In the early days of organized selling, when behavioral science was coming of age, some of the companies fielding large numbers of door-to-door sales people turned to the new science…

The “Born Salesman” Myth

Probably no myth is more pervasive than the idea that there are “born” sales people. What a crock. Granted there are some people who seem to naturally have the attributes…

A group of senior students sit in a classroom with their teacher and work on a school project.

Coaching Sales People

All the books you’ve read, all of the “rah-rah” rallies you’ve attended, all of the workshops you sat through don’t mean squat if you don’t convert the knowledge into skill.…

Macro photo of tooth wheel mechanism with MENTORING, MOTIVATING, COACHING, LEARNING and LEADING concept letters

Beyond Consultative Selling

Selling may be simple but consulting is hard — and it’s different! You’re kidding yourself if you think you can hire a “sales trainer” to teach your sales people how…

Paper airplanes flying from clouds on blue sky.Paper art style of business teamwork creative concept idea.Vector illustration

“Courting” the Customer

What’s your “pickup” line? “Hi sailor, been in town long? I’m a Libra, you must be a Capricorn.” For a business, the pickup line for buyers might include the trigger…

Business partnership concept. Two arms connected in circle stretching for handshake, orange background, panorama

Filters

  1. VU Resources (1922)

  1. Virtual University (1857)
  2. E&O Guardian (56)
  3. Best Practices (1)
  4. Big "I" Hires (1)
  5. E&O (2)
  6. Ask an Expert (5)

  1. Article (1811)
  2. Download (9)
  3. Webinar (6)
  4. Checklist (1)

  1. Agency Management (1)
    1. Agency Operations (671)
    2. E&O Audit (1)
  2. Customer Service (531)
  3. Marketing (259)
  4. Technology (1)
    1. Artificial Intelligence (1)
  5. Sales (82)
  6. Procedures (1)
    1. Sample Customer Letters (1)
  7. Human Resources (42)
  8. Certificates of Insurance (69)
  9. EO Loss Control (5)
    1. Claims Prevention (15)
    2. Claims Happen (8)
    3. Common Errors Alleged (8)
    4. Claims Advisor (5)
  10. Professional Development (21)
  11. Risk Management (11)
  12. Perpetuation (19)
  13. Hiring and Recruiting (2)
  14. Regulation (1)
  15. Professional Liability (12)
  16. Diversity & Inclusion (1)
  17. Contracts (13)
  18. Disaster Preparedness (2)
  19. Hiring (2)
  20. Compensation (6)
  21. Recruiting (1)
  22. Agency Financing (1)
  23. Employee Benefits (1)
  24. Valuation (1)

  1. Commercial Lines (4)
    1. Commercial General Liability (CGL) (5)
      1. Exclusions (37)
      2. Other CGL (31)
      3. Coverages (19)
      4. Endorsements CGL (15)
      5. Additional Insureds (11)
      6. Contractual (8)
      7. Crime (7)
      8. Insureds (7)
      9. Liability CGL (6)
      10. Conditions CGL (5)
      11. Definitions (5)
    2. Property (2)
      1. Conditions Property (36)
      2. Other Property (32)
      3. Coverages Property (17)
      4. Property Exclusions (13)
      5. Endorsements Property (9)
      6. Perils (2)
    3. Commercial Lines Auto (3)
      1. Physical Damage (13)
      2. Other (11)
      3. Endorsements (10)
      4. Garage (3)
    4. Miscellaneous Commercial Lines (64)
    5. Business Income (50)
    6. Workers Compensation (48)
    7. Liability (20)
    8. Professional Liability (15)
    9. Flood (4)
  2. Personal Lines (28)
    1. Homeowners (1)
      1. Other Homeowners (24)
      2. Condo Issues (15)
      3. Property Coverages (15)
      4. Liability Coverages (12)
      5. Property Perils (12)
      6. Exclusions Property (9)
      7. Vehicles (7)
      8. Liability Exclusions (7)
      9. Insureds Homeowners (7)
      10. Definitions Homeowners (7)
      11. Conditions Homeowners (7)
      12. Endorsements Homeowners (1)
    2. Auto (1)
      1. Liability Auto (17)
      2. Physical Damage Auto (14)
      3. Other Auto (14)
      4. Insureds Auto (14)
      5. Rental Cars (6)
      6. Endorsements Auto (3)
      7. Conditions (1)
    3. Miscellaneous Personal Lines (29)
    4. Flood Personal Lines (28)
  3. Life and Health (5)
    1. Life (14)
    2. Miscellaneous (12)
    3. Health (5)
  4. Back to Basics (28)

  1. Commercial Lines (1)
    1. Workers Compensation (52)
    2. Commercial Auto (46)
    3. Professional Liability (16)
      1. E&O (16)
    4. Cyber Liability (1)
    5. BOP (1)
  2. Personal Lines (1)
    1. Homeowners (1)
      1. Jewelry (1)
    2. Life Insurance (28)
    3. Personal Umbrella (1)
  3. Auto (69)
  4. Flood (1)
    1. Personal Flood (1)
  5. Health Insurance (1)