What Scares You?
Around my favorite time of year, Halloween, there are a lot of television shows and internet articles about scary things. It made me think that as an insurance agent errors…
EO Loss Control
Sample Agency Procedures Manual
The Sample Agency Procedures Manual is a template designed for both personal and commercial lines workflow. It is critical that if you decide to implement this manual, you must customize…
Avoiding Agency E&O Claims with Signed Documents – Safe, Safer, Safest
Most agency errors & omissions claims have some commonality. This article presents a few examples you can use to prevent a potential claim against your agency when managing client signatures.
Avoid an Errors and Omissions Claims by Correctly Naming the Insured
Correctly naming your insured is only one issue that can get you sued. Our author highlights some key areas of concern for agents to prevent an errors and omissions claim.
Agents’ Duty to Report Claims to the Carrier
Many agency problems arise over claims. The agent’s duty to report claims to the carrier can be one area that can generate many different scenarios and opinions. Failure to timely…
Disaster Planning for Insurance Agencies
Increasingly inclement weather, civil disobedience, electrical grid failures – all these problems can create a nightmare for insurance agents. Not only will these events impact your clients, but your agency’s…
Inadequate Replacement Cost – An Indirect Result of COVID
COVID-related supply chain issues have dramatically increased the cost of building materials. The result, replacement cost limits on property policies may be too low for the foreseeable future. How should…
Legal Action Against the Insurance Carrier: What is the Agent’s Responsibility
ISO’s Commercial Property Conditions (CP 00 90) gives the insured up to two years to file suit against the insurance carrier. Should the agent advise their insured on this limitation?…
COVID Happened, Now What? A New E&O Landscape
COVID and the government actions that resulted were never anticipated, but now it has happened. Such government actions are now a known exposure, what must the agency do to going…
Can Our Agency Cancel or Non-Renew a Client?
In recent months, this has become a hot topic: Can our agency cancel or non-renew a nightmare client?
