AMS Providers Panel on AI

Session 3, Phase 2 of Agency AI Labs


AMS Providers Panel on AI

RECORDED August 18, 2026

AMS leaders sit down together to share their thoughts about where AI in our industry stands today – moderated by an independent agent. This conversation will cover how AI is changing agency work versus how it’s talked about, how these companies are building and prioritizing differently than they were a year ago, and specific before-and-after examples of agency tasks that are getting easier. We’ll close with a lightning round: What’s coming in the next 12 months and what should agents be doing with their own data now to get ready?

Ashley Engl

Director, Technology Learning and Innovation
Walsh Insurance

Matt Lane

SVP of Product
Applied Systems

Matt Aman

CTO
HawkSoft

David Kallman

VP, Product Management
Vertafore

Brett Cleveringa

VP, Product Management
Zywave
Downloads

Big I Programs

Agency Management Solutions

Disclaimer: The views and opinions expressed in connection with Agency AI Labs are those of the speakers and do not necessarily reflect the official policy or position of the Agents Council for Technology (ACT), IIABA or its subsidiaries and affiliates. The program is intended for general informational purposes only and should not be considered legal, investment or other professional advice. For specific expert advice, the services of an appropriate professional, such as an attorney or accountant, should be sought.