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Renowned Executive Coach and Diversity Expert to Address Big “I”

Kim Lancer to keynote May 5 event: “Navigating Unconscious Bias”

kim lancer.pngWASHINGTON, D.C., April 25, 2017—The Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) today announced that Kim Lancer, TeleTech Consulting senior facilitator and executive coach, will address the association’s Diversity Task Force, leadership and members at a special event during the annual Legislative Conference on Friday, May 5, at 12:00 p.m. EDT. 

Kim Lancer is a senior facilitator and executive coach based in Philadelphia. She has more than 15 years of experience developing professionals in the financial services industry. Her career spans both locally and abroad including Australia, the Netherlands and the United Kingdom. 

“We are honored to announce that Kim Lancer will address our association and bring awareness of unconscious bias,” says Alex Dopazo, Big “I” Diversity Task Force chairman and vice president of Dopazo and Associates in Miami. “Her insight is greatly valuable to our changing industry and we look forward to her presentation.” 

WHO: Kim Lancer, TeleTech Consulting senior facilitator and executive coach

WHAT: Big “I” Diversity Task Force event keynote address: “Navigating Unconscious Bias”

WHERE: Renaissance Washington, DC Downtown Hotel
Congressional Ballroom B, Ballroom Level
999 Ninth Street, NW
Washington, DC 20001
        (202) 898-9000 

DATE: Friday, May 5, 2017

TIME: 1:00 p.m.–2:30 p.m. EDT

NOTE: Journalists interested in attending, please send an email to with “diversity event” in the subject line. Media registration for the conference is also available HERE.

The Diversity Task Force, which is hosting the forum, is a cooperative industry group comprised of Big “I” agents and brokers, members of groups representing Latin-American, African-American and Asian-American agents and 11 leading insurance companies. 

“The Big ‘’ is greatly concerned that minorities, women and younger people continue to be underrepresented in the independent agency system—particularly among agency principals—and is committed to progress in this realm,” says Madelyn Flannagan, Big “I” vice president of agent development, education and research. “The Diversity Task Force, with its mission of fostering a profitable independent agency force that reflects, represents and capitalizes on the opportunities of the diverse U.S. population, continues to provide valuable solutions and information as our industry works to make strides in the right direction.”

The Big “I” Legislative Conference is the insurance industry’s best-attended, most effective legislative meeting. This year’s event will take place May 3-5 at the Renaissance Washington, D.C., Downtown Hotel.

Other highlights of the Big “I” Legislative Conference include in-depth issues briefing sessions; appearances by numerous high-profile speakers discussing important insurance and national issues confronting lawmakers as well as agents and brokers; and hundreds of meetings on Capitol Hill between Big “I” agents and brokers and their elected representatives in Congress.

Founded in 1896, the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of approximately a quarter of a million agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance—property, casualty, life, health, employee benefit plans and retirement products. Web address: 


​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556

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