Prompting: How to Actually Talk to AI

Session 2, Phase 1 of Agency AI Labs


Prompting: How to Actually Talk to AI

RECORDED June 16, 2026

The difference between a mediocre AI result and a great one is usually the prompt. Learn proven frameworks for writing prompts that get useful outputs — with examples built specifically for insurance workflows like coverage summaries, client emails, and renewals.

Manny Barbosa

Agent for the Future Advisor
Liberty Mutual

Disclaimer: The views and opinions expressed in connection with Agency AI Labs are those of the speakers and do not necessarily reflect the official policy or position of the Agents Council for Technology (ACT), IIABA or its subsidiaries and affiliates. The program is intended for general informational purposes only and should not be considered legal, investment or other professional advice. For specific expert advice, the services of an appropriate professional, such as an attorney or accountant, should be sought.