Sales

2026 Best Practices Study

Six Revenue Categories, Study Highlights, Executive Summaries & Key Benchmarks, Cross Category Comparison, and Over 3,000 Data Points.

Serving the English Language Learning Client 

Did you know that almost a quarter of Americans speak a language other than English at home? Are you missing business opportunities to either work with or refer these clients? 

Get to Know Total CSR

Get to Know Total CSR WATCH ON DEMAND Passcode: 2Q#5YUA* Join Big “I” Blue Plus vendor partner Total CSR for a live look at how Total CSR helps independent agencies…

Cropped shot of a call centre agent working in an office

2025 Best Practices Study

Six Revenue Categories, Study Highlights, Executive Summaries & Key Benchmarks, Cross Category Comparison, and Over 3,000 Data Points.

Filters

  1. Agency Management (4)
    1. Agency Operations (4)
  2. Customer Service (12)
  3. Marketing (16)
  4. Technology (1)
    1. Data (1)
  5. Sales (105)
  6. Human Resources (20)
  7. Certificates of Insurance (1)
  8. EO Loss Control (1)
  9. Professional Development (8)
  10. Hiring and Recruiting (1)
  11. Professional Liability (1)
  12. Diversity & Inclusion (1)
  13. Compensation (3)
  14. Recruiting (2)
  15. Agency Financing (1)

  1. Virtual University (83)
  2. ACT (2)
  3. Company Partners (3)
  4. Alliance Blue (3)
  5. Trusted Choice (3)
  6. Research (8)
  7. Alliance Blue Plus (3)
  8. Alliance (1)
  9. Best Practices (8)
  10. Alliance Gold (1)
  11. Young Agents (1)

  1. VU Resources (83)
  2. Posts (14)
  3. News (7)
  4. Resources (1)

  1. Article (81)
  2. Download (2)

  1. Press Releases (1)
  2. ACT News (2)
  3. Big "I" News (4)

  1. Commercial Lines (2)
    1. Professional Liability (1)
      1. E&O (1)
  2. Personal Lines (1)
    1. Homeowners (1)
    2. Life Insurance (1)

  1. Commercial Lines (2)
    1. Commercial General Liability (CGL) (1)
      1. Coverages (1)
  2. Life and Health (1)
    1. Life (1)
  3. Back to Basics (1)