Article

Firing Customers…Dump Letters

Increasingly, agents are discovering that they have customers that they no longer want for one or more of many reasons. Maybe it’s a contractor that generates so much certificate of…

ISO’s “Fraudulent Impersonation” Crime Endorsement

The exposure to loss of money, securities, or other property due to trick, scam, etc. has been around for millennia, but from an insurability standpoint, traditional “ISO standard” insurance products…

Global business, internet network connection, IoT Internet of Things, business intelligence concept. Busines global network, futuristic technology background. AI generative

Employee Engagement: For Agency Principals and Agency Managers

The term employee engagement encompasses much more than what we may think it does. For all agencies, big and small, a continuous approach to increase employee engagement is key. An…

Group of professional business meeting and discussing strategy with new startup project.Creative african american man planning and brainstorm with laptop computer in modern office.Teamwork

The BAP and Automatic Trailer Coverage

The owner of a large commercial account is loaning his nonresident daughter a Ford F350 pickup for a week in order to relocate a horse in the horse trailer that…

Why Agency Producers Will Become Obsolete in 2017

The internet and online insurance buying are incredible. Early in 2017, agency producers will become obsolete. Shortly thereafter, agencies themselves will become obsolete. This will happen because three progressions will…

Bad Exclusions, Trial Lawyers, and Big I Advocacy

Sometimes we come across policy exclusions that shouldn’t be there but, due to human error, they’re there. If such inappropriate exclusions are used to deny a claim, what should be…

Law.

Business Income and Undeclared Buildings

The ISO CP 00 10 has a coverage gap for property in undeclared buildings that does not exist in their BOP. In this article, VU faculty member Mike Edwards explores…

Side view portrait of successful businesswoman using wheelchair while working with computer in office, copy space

Should Agents Follow Up on Pending Cancellations for NonPayment?

For years your agency has not followed up on insurer cancellations for nonpayment. Now you feel that you are staffed to be able to do this. From an E&O (or…

New ideas or transformation concept with crumpled paper balls and a crane, teamwork, creativity, business concept

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