Article

Did You Get a Drone for Christmas?

There is a good chance that you or someone you know got a drone aircraft for Christmas. For many, the learning curve on controlling drones can be steep. What happens…

White Drone with Photo Camera on a yellow background. 3d Rendering

Is It ISO or Is It Memorex Insurance Company?

Are you ever confused about whether a particular policy form is a pure ISO form, a modified version, or a proprietary insurer form? This article provides a three-test approach for…

Kids Kars…An E&O Time Bomb: Can Your Staff Handle These Types of Scenarios?

Divorced parents have joint custody of their teenage son. Dad buys a car for the kid and insures it on his own policy. The agency insures mom and dad on…

Closeup image new car with piggy bank, key on hood isolated outside corporate building. Dealership offering credit line finance services. Lease automobile purchase financing concept. Financial success

Creating Achievable Goals and Objectives

If your staff is confused about the difference between goal setting and action planning read this clarifying article. The process should create synergy among all employees as well as achievable…

Business growth success achievement concept, arranging wooden block stacking as step stair or ladder for planning development leadership and customer target group concept.

HO Coverage for Freezing Claims Involving Outdoor Hot Tubs

Is an outdoor hot tub Coverage A, B or C under a homeowners policy? If damaged by a covered peril, is recovery on a replacement cost or an ACV basis?…

Beautiful crocuses growing through snow, space for text. First spring flowers

Variations on a Theme: Another Look at the Teen Driver Coverage Gap

Have you ever had an attorney or other “expert” advise one of your customers with a teen driver to place that teen on his or her own policy (usually at…

Car and piggy bank budget. Financing, auto tax, insurance and car loans, savings concept.

Telephone Toll Fraud Coverage

Your computerized telephone system is hacked and the perpetrators ring up $500,000 in unauthorized toll charges. The claim is denied under the property policy, crime policy, and cyber policy. Is…

When It Comes to Serving Clients, Do You Lead or Follow?

This article is about leadership. When it comes to policy limits, forms and coverage, being a leader pays off for you and the client! Are you leading your clients so…

Young creative dedicated startup team preparing for presentation of business project and discussing ideas while working together at table with paper draft

Providing Coverage Summaries to Insureds

Agencies and insurers often provide policy coverage summaries. Is this a good idea? As is often the case, the agency must balance the sales and service function with their E&O…

Arrows in an autumnal yellow orange red brown color scheme pointing upwards. Concept for success growth achievements

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