Article

Coverage for Interior Damage Caused by Hail

A large hailstorm and heavy rain resulted in substantial interior damage to a commercial building. Apparently hail stones clogged up the drains, causing the water to back up into the…

wooden figurines of a family in a house drawn with white chalk and rain from a cloud. Real estate and family insurance concept. Natural disaster protection, copy space

Finding a Market for Hard to Place Accounts

Everyone occasionally comes across those hard to place accounts. Hopefully, your first shot will be our own Big “I” Markets at www.bigimarkets.com. Other alternatives include www.insurancemarketplace.com and www.mynewmarkets.com. In this…

The Key to Customer Recovery: Stand Behind Your Product, Communicate and Follow Through

What can an insurance agency learn from a furniture company? Simplicity Sofas focuses on quality, innovation and improvement. They jump to supporting their customers and resolving issues. They communicate, keep…

Several hands from different people coming together to connect pieces of a jigsaw puzzle, symbolizing teamwork and collaboration.

Creative Problem Solving Can Lead to Amazing Customer Service

The story you’re about to read is a five-star, scale of one to ten – give them an eleven – amazing customer service story. If you’re a customer of Whole…

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Acquiring and Keeping Good Producers

To solve the problem of a declining agency client base, the answer for insurance agency owners is to recruit producers who will both grow the agency in support of their…

Merger and acquisition business concept, join together on puzzle pieces, 3d rendering

Price Check

At a rapidly accelerating rate via TV advertising, online “ease of use” promotion and proliferating media articles, consumers are being duped into believing that personal lines insurance is a commodity,…

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Food Truck Claim…BAP or CGL?

According to a recent news story, a dozen or more people were injured by exploding propane tanks used for cooking on a food truck parked at the curb of a…

ACV vs. RC Recovery in Liability Claims – Revisited

A burst water pipe in a neighbor’s yard causes water damage to flooring in your insured landlord’s rental home. The rental home DP insurer denies the damage, citing the “surface…

Nature disaster and business insurance concept. Copy space of small home model into water and smooth wave background.

Why Are Real Estate Managers CGL Insureds?

The ISO CGL policy includes real estate managers as insureds in the Who Is An Insured section. Why?

concept mockup of wooden house keyring with key, representing house loan, real estate, expenses financial data and business of tax money payment on owning property, on isolated yellow background

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