Agency Management

Risk Transfer: E&O Issues When Buying or Selling an Insurance Agency

Buying or selling an insurance agency or its book of business is, to say the least, a major decision. There are a host of factors for both the buyer and…

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The Life of an E&O Claim

In some cases, the agency has really made a mistake, but in others the agency is a victim of circumstance and in hindsight would have behaved the exact same way.…

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“Sorry” Seems to Be the Hardest Word

I admire a person who can admit it when they’re wrong. In fact, it’s an important part of a healthy relationship. However, there’s a unique relationship that requires a delicate…

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Hidden Costs of an Agency Errors & Omission Claim

In today’s increasingly litigious world, even clients you have a solid relationship with can file an errors & omissions (E&O) claim against your agency if they believe you made a…

Disclaiming Disclaimers: Be Careful Using Narrow Disclaimers

By: Chris Boggs Because of the questions surrounding insurance protection for COVID-related claims, agents from around the country are considering including COVID-related disclaimers in proposals, renewals, and any other document intended…

Inadequate Replacement Cost – A Follow Up

By: Richard Lund Building material costs have increased dramatically during COVID because supply has not been able to keep up with demand for many reasons. As a result, IIABA’s Risk Management…

E&O Exposures: Increased When Working from Home?

By: Chris Boggs Focus is key! From an errors and omissions (E&O) perspective, agents cannot lose focus during this disrupted work setup. Working from home does not change the fact that…

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