Agency Management

Ethical Dilemma #3: The Case of All’s Fair in Love, War and Insurance

In March 2002, Ethics Awareness Month, we ran a contest with three ethical dilemmas, asking our newsletter readers to respond with their answers. Below is one of those questions, along…

Divorce in a family with children. Mom left the family and left dad with the baby.

What You Can Do About Insurer Insolvency (Part 2 of 2)

Mission. Integrity. Ideal. Excalibur. Universal. Enterprise. Great Global. American Excel. Champion. Adjectives for the Virtual University? Nope…names of companies that used to insure millions of individuals, families and businesses. Perhaps…

Certificates of Insurance: Will You “Endeavor To” Be Ethical?

The ACORD certificates of insurance indicate that the issuing insurer will “endeavor to” provide notice of cancellation to the certificate holder. Typically, nothing in the policy requires this and many…

Psychographic targeting for brand awareness, understanding motivations

What Would YOU Do?

An agent discovers that his insured, a childcare center, has been underpaying her premium for at least five years due to a clerical coding error. He knows for a fact…

Glasses with brain isolated on orange background. 3d illustration

Carrier Scorecards

We recently received this question: “Are you aware of any firm that provides insurance company scorecards…something an agent may use to compare companies that he/she may wish to do business…

Two hands connect puzzles on a yellow background. Cooperation and teamwork in business. Collaboration people for success.

Ethical Dilemma #1: The Case of Who’ll Be “Broker”

In March 2002, Ethics Awareness Month, we ran a contest with three ethical dilemmas, asking our newsletter readers to respond with their answers. Below is one of those questions, along with…

hand holding glass globe ball with tree growing and green nature blur background. eco concept

The Gramm-Leach-Bliley Act Privacy Provisions

Time is running down! Of critical importance to agencies, companies and other financial institutions are the privacy provisions of the Gramm-Leach-Bliley Act (GLBA). In this article, we’ll summarize some important…

E-learning. Concept of education. Internet labrary. Book and Laptop. 3d

Weather-Related Underwriting and Coverage Moratoriums

In another article entitled “Binding Authority Weather Restrictions,” we discussed how nebulous (and onerous) some underwriting restrictions can be when they’re based on rapidly developing weather conditions. With the recent…

Improving Personal Lines Loss Ratios

With the beating that many carriers have taken over the past few years in personal lines, it is more important than ever to improve loss ratios. In this article, our…

Ethics: An Epidemic?

You’ve seen those headlines about unscrupulous corporate executives cooking the books. The passage of the Sarbanes-Oxley Act is supposed to have forced many employers to take the ethical temperature of…

Chain of people figurines connected by white lines. Cooperation and interaction between people and employees. Dissemination of information in society, rumors. Communication. social contacts