Agency Management

Have you developed a strategic plan then hit a wall, ready to throw up your hands in defeat? What has typically happened is that you are discovering the difference between…

I was recently contacted by a smart young agent who had come into the business through his father, learned the trade, and received a promise of financial backing for the…

A few generations ago the three “R’s” — Reading, ‘Riting and ‘Rithmatic were the keys to education and success in the business marketplace. While these are still important (and rarer…

An agency’s two most critical assets are its staff and their time. How each of these resources is used determines your level of success. The misuse of these resources causes…

The information in this one article can change your life – but only if you have the commitment and intestinal fortitude to change habits of a lifetime. You see, this…

As more businesses and individuals are economically affected by our Crisis in Confidence, insurance agencies and their owners must proactively alter their efforts in one of two ways. The only…

Many insurance agencies, like many other businesses in the United States, have embraced the process of strategic and tactical planning. If you still feel that writing down your strategic and…

General Jimmy Doolittle once said, “The problem with Americans is that we’re fixers, rather than preventers.” In this article, Al Diamond shares 10 Warning Signs that can signal problems in…

Why are you in the insurance industry? Are you a ‘bus driver’ or a business owner? It is estimated that 75% of the 40,000 remaining agencies have revenues less than…

As we approach a new year, I would like to offer agents a Management Information System (MIS) designed to educate managers and inform agency owners. Knowledge of critical information permits…