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Joyn Insurance Joins Agents Council for Technology

Managing general agent is new ACT partner.

ALEXANDRIA, VA, February 22, 2022— Joyn Insurance is the newest company partner of the Big “I" Agents Council for Technology (ACT). Joyn is a fully virtual managing general agent (MGA) that underwrites commercial insurance for small and middle market companies, with a focus on excess & surplus lines.

“As ACT continues to work with partners across the insurance industry to bring cutting-edge data and technology solutions to commercial insurance, we're excited to have Joyn as a partner," says Ron Berg, ACT executive director. “Independent agents serve the businesses in their communities with excellence—it's crucial in this age of digital revolution that the industry cultivates smooth, painless commercial lines experiences for the benefit of both agents and clients."

Joyn collaborates with independent brokers, leveraging the company's integrated insurance and technology expertise to provide commercial insurance solutions for small and middle markets. Featuring a proprietary technology ecosystem built from scratch to solve the most frustrating challenges and pain points that brokers experience, Joyn is transforming commercial insurance by using technology, data and expertise to deliver a transparent and trusted experience to brokers and customers.

“Our goal from day one has been to make the insurance experience better, faster, more efficient, more customer friendly, and more joyful," said Seraina Macia, Joyn co-founder and CEO. “With decades of experience across the insurance industry, our team knows where brokers' pain points are and we built a company powered by technology specifically designed to remove them. We are proud to partner with ACT and accomplish our shared goal to provide independent insurance agents and brokers with a best-in-class experience."

Learn more about Joyn Insurance.

Founded in 1896, the Independent Insurance Agents & Brokers of America (the Big “I") is the nation's oldest and largest national association of independent insurance agents and brokers, representing more than 25,000 agency locations united under the Trusted Choice® brand. Trusted Choice independent agents offer consumers all types of insurance—property, casualty, life, health, employee benefit plans and retirement products—from a variety of insurance companies.

The Agents Council for Technology (ACT) was established in January 1999 by the Independent Insurance Agents & Brokers of America (the Big “I") to provide a candid, action-oriented forum to address the critical workflow and technology issues facing the independent agency system. ACT helps participants understand the perspectives of the other stakeholders in the process and provides excellent networking opportunities with the participants who are shaping the future for the industry on these issues.


ACT members include:

Carriers: Allstate IA, The Berkley Companies, Central Insurance, Chubb Group of Insurance Companies, The Cincinnati Insurance Companies, CNA, Columbia Insurance Group, Dryden Mutual Insurance Company, EMC Insurance Companies, Encompass, Encova Insurance, Grange Insurance, The Hanover Insurance Group, The Hartford, Hartford Steam Boiler, Liberty Mutual Insurance, The Main Street America Group, Merchants Insurance Group, MetLife Auto & Home, Nationwide Insurance, New York Central Mutual Insurance, Ohio Mutual Insurance Group, Penn National Insurance, Progressive, Safeco Insurance, Selective Insurance Company of America, Travelers, Utica National Insurance Group, Western National Insurance and Westfield Insurance

Industry associations and consultants: ACORD, CSIO, IIABA, Insurance Brokers Association of Canada, Angela Adams Consulting Services, Steve Anderson Consulting, WSIA

MGAs: Joyn Insurance

​Technology providers: AgencyKPI, Agency Revolution, Agentero, Applied Systems/IVANS, AssureSign, CoverWallet for Agents, DAIS, Duck Creek Technologies, EZLynx, GloveBox, HawkSoft, Indio Technologies, ITC, Insurance Agent Mobile Application, Layr, LegacyArmour, Levitate, LexisNexis Risk Solutions, Neilson Marketing Services, North American Software Associates, Rigid Bits, SimplePin, Simply Easier Payments/EchoSage, Strategic Insurance Software, TEKRiSQ, Vertafore, Veruna, Xanatek, XDimensional Technologies


User Groups: AgentLynx by EZLynx, Applied Client Network, the HawkSoft Users Group, NetVU, the Nexsure User Group, Partner XE User Community


​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556

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