Looking for Learning in All the Wrong Places: The State of Insurance CE Today
Seen on an insurance discussion board: “I use XXXXX.com. About $35 for 21 hours credit. Takes a few hours (maybe two) to finish and is open book.” What do you…
Agency Management
Study Reveals Stability and Growth in P-C Insurance Market
ALEXANDRIA, Virginia, March 12, 2015 — The Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) has released the results of the 2015 Market Share Study (based…
Drivers, Local Authorities Deal with Tough Winter’s Potholes
ALEXANDRIA, Virginia, March 10, 2015 — Poor road conditions have cost consumers and the insurance industry at least $27 billion over a five year period, according to a 2014 survey…
Broker of Record Letters and Ethics
An agent invested many hours in landing a prospect only to have the business give all of the agent’s work to another agent, along with a BOR that was accepted…
How to Save $233 on Car Insurance and Incur a Loss Exposure of $16,000
Search the internet for “how to reduce your car insurance cost” and you should get about 58 million hits. Hundreds, if not thousands, of articles have been written about how…
How Does a New Agent Learn How to Write a New Commercial Account?
You got your start as a personal lines producer and you’re ready to make a move to commercial lines production. How do you get started? How do you “write” a…
15 Customer Service Tips for 2015
It’s 2015 so, in keeping with the new year, customer service expert Shep Hyken offers 15 customer service tips to keep in mind and in practice throughout the coming year.
The Commoditization of P&C Insurance
This article is a wake-up call from consultant Chris Burand: “The independent agency system constantly emphasizes how important agents are to clients in choosing the right coverage. While agents can…
Creating Achievable Goals and Objectives
If your staff is confused about the difference between goal setting and action planning read this clarifying article. The process should create synergy among all employees as well as achievable…
When It Comes to Serving Clients, Do You Lead or Follow?
This article is about leadership. When it comes to policy limits, forms and coverage, being a leader pays off for you and the client! Are you leading your clients so…
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