Agency Management

Big “I” Responds to Google Compare Closure

ALEXANDRIA, Virginia, Feb. 23, 2016— The Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) today issued the following statement from Robert Rusbuldt, Big “I” president and…

Firing Customers…Dump Letters

Increasingly, agents are discovering that they have customers that they no longer want for one or more of many reasons. Maybe it’s a contractor that generates so much certificate of…

Top 3 Pathways for IA Perpetuation

According to the 2014 Future One Agency Universe Study, 14% of independent agencies do not have a perpetuation plan in place. But industry experts estimate the number is much higher.

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Recommending Your Competition

Are there any situations where you would refer a prospect to another agent? One agent who writes almost exclusively commercial lines refers personal lines opportunities to an agency that writes…

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Rewiring the Insurance Industry

This is neither an advertisement nor an endorsement, but rather an informational piece about what one agent-led group is trying to accomplish. Anyone who deals daily with certificate of insurance…

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Commodity vs. Relationship

One of the reasons that the direct writers and internet-based companies do so much business is that the buying public feel that insurance is a commodity—we’re all the same and…

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Why Great Loss Ratios are not the Goal of All Insurance Companies

Many agency owners take great pride in generating low loss ratios year after year. These agencies are often small but very, very profitable. These agency owners are not happy with…

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