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About Us

The Big "I" seeks to engage and develop a sustainable diverse independent agency network by partnering with state associations, carriers, and industry affinity groups. The Big "I" Diversity Council is a cooperative industry group comprised of multicultural Big I member agents in addition to leading insurance company executives from Allstate, Amerisure, AmTrust North America, Applied Systems, Chubb, Church Mutual, CNA, Encompass, Hanover, The Hartford, Liberty Mutual Insurance, MetLife, National General, Nationwide, Progressive, Safeco, Selective, Travelers, Vertafore, and Westfield Insurance. The council collaborates with other multicultural industry groups, state associations and Big I committees to create an awareness of the opportunities and benefits available by embracing diversity and encouraging change necessary for the independent agency system to survive and flourish. Download the Diversity Council Executive Summary Contact Us Whitnee Dillard 703-706-5395 Director, Diversity and Inclusion Madelyn Flannagan 800-221-7917 Vice President, Agent Development, Education & Research Diversity Council Members
Chairman Bennie Jones Risk Management Solutions of America, Inc. Agent Members Cynthia Cabaza Shepard Walton King Insurance Group Andrew Chong ARC Underwriting Partners, Inc. Mel Evans Insurefit RM Brandon Okita FIA Insurance Services, Inc. Cynthia Webster Jack Rice Insurance Company Members Marisa Afzali Manager, Diversity and Inclusion Progressive Insurance Michelle Berry Manager, Agency Integrated Marketing Progressive Insurance Patricia Brown Vice President of Field Enablement Liberty Mutual / Safeco Rhonda Burns Associate Vice President, Diversity and Inclusion Nationwide Insurance Bruce Carter Director, Diversity and Inclusion Church Mutual Insurance Camilla Collins Director, Diversity and Inclusion CNA Renee Collins 2VP, BI Operations, SC & Specialty Practices Travelers Shay Conyers Regional VP, Select and Business Insurance Field Sales Travelers Emma Corcoran Distribution Strategies Manager Selective Insurance Ryan Craig Director, Brand Management & Communications Amerisure Cedric (Greg) Francis VP, Commercial Underwriting Officer CNA Jani Groza Corporate Responsibility and Development Officer Westfield Insurance Lee Marcello Senior Project Consultant MetLife Auto & Home Monica Jenkins Senior Commercial Business Consultant Allstate	Susan Johnson Chief Diversity & Inclusion Officer The Hartford Valencia B. Jones Associate Vice President, Sales Nationwide Carla Laracuente Director, Diversity & Inclusion The Hartford Kristen Nease Vice President of Human Resources Vertafore Clive McCarthy Senior Branch Manager Liberty Mutual Jeff Ogard Vice President, Agency Relations Safeco Insurance Alexandra Oles Manager, Diversity and Inclusion Church Mutual Insurance Courtney Rains Vice President, Marketing Applied Systems Soraya Regalado Business Development Manager National General Insurance Robert Redden Vice President, Agency Development Selective Insurance Carlos (Eddie) Riveiro Vice President & Marketing Strategy Leader Westfield Insurance Seve Spruill Human Resources Client Services Manager Chubb John Tribble Associate Vice President & Chief Diversity Officer Church Mutual Insurance Christine Washington Senior HR Business Partner AmTrust North America Association Leadership Bryan Bernier State Executive Liaison Professional Independent Insurance Agents of Colorado Whitnee Dillard Director, Diversity and Inclusion Independent Insurance Agents & Brokers of America, Inc. Madelyn Flannagan Vice President, Agent Development, Education & Research Independent Insurance Agents & Brokers of America, Inc. Joseph Leahy IIABA Executive Committee Liaison Leahy and Brown Insurance Dr. Leroy Nunery Big "I" Diversity Council Executive Consultant Founder and CEO, Plus Ultre LLC