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About Us

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The Big "I" Diversity Council works to engage and develop a sustainable diverse independent agency network by partnering with state associations, carriers, and industry affinity groups. The council is a cooperative industry group comprised of multicultural Big I member agents in addition to leading insurance company executives from Allstate, Amerisure, AmTrust North America, Applied Systems, Chubb, Church Mutual, CNA, EMC, Grange, Foremost, Hanover, Hartford Steam Boiler (HSB), The Hartford, Liberty Mutual Insurance, MetLife, National General, Nationwide, Progressive, Safeco, Selective, Travelers, Vertafore, and Westfield Insurance. 

The council seeks to spread awareness of the opportunities and benefits available by embracing diversity and encouraging the necessary change for the independent agency system to survive and flourish. 

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Diversity Council Members


Risk Management Solutions of America, Inc.

Agent Members 
Shepard Walton King Insurance Group
ARC Underwriting Partners, Inc.
Insurefit RM

J. Morey Company, Inc 
FIA Insurance Services, Inc.
Jack Rice Insurance 

Company Members 

Director, Diversity and Inclusion
Progressive Insurance  

Rhonda Burns
Associate Vice President, Diversity and Inclusion
Nationwide Insurance

Bruce Carter
AVP, Diversity and Inclusion
Church Mutual Insurance
Regional VP, Select and Business Insurance Field Sales 
Distribution Strategies Manager
Selective Insurance
Director, Brand Management & Communications
Director, Diversity, Equity and Inclusion

Gloria Ellis
AVP, DEI & Employee Engagement

Vice President, Human Resources 

Cedric (Greg) Francis
VP, Commercial Underwriting Officer

Jani Groza
Corporate Responsibility and Development Officer
Westfield Insurance 

Priscilla Hammonds
AVP, Diversity, Inclusion & Community Relations

Monica Jenkins
Senior Commercial Business Consultant

Ricky Jones
Regional President, Enterprise Distribution 

Valencia B. Jones
Associate Vice President, Sales

Carla Laracuente
Director, Diversity & Inclusion
The Hartford 

Victoria Learned-Fenty 
Learning Facilitation Specialist 

Clive McCarthy
Senior Branch Manager
Liberty Mutual 

Kristin Nease
Vice President of Human Resources 


Alexandra Oles
Senior Manager, Diversity and Inclusion 
Church Mutual Insurance 

Courtney Rains
Vice President, Marketing
Applied Systems 

Vice President, Agency Development
Selective Insurance

Soraya Regalado
Business Development Manager 
National General Insurance

Carlos (Eddie) Riveiro

Vice President & Marketing Strategy Leader
Westfield Insurance 

Seve Spruill
Human Resources Client Services Manager

John Tribble
Customer Relationship & Business Development
Church Mutual Insurance  

Christine Washington
Senior HR Business Partner
AmTrust North America

Kyle Welch
AVP, Sales Strategy & Operations

Bronwyn Williams
Senior Territory Manager
Liberty Mutual


Association Leadership 

Bryan Bernier
State Executive Liaison
Professional Independent Insurance Agents of Colorado

Whitnee Dillard
Director, Diversity and Inclusion
Independent Insurance Agents & Brokers of America, Inc.

Madelyn Flannagan
Vice President, Agent Development, Education & Research
Independent Insurance Agents & Brokers of America, Inc.

Angela Ripley
IIABA Executive Committee Liaison
VW Brown Insurance

Dr. Leroy Nunery
Big "I" Diversity Council Executive Consultant
Founder and CEO, Plus Ultre LLC

Contact Us 

Whitnee Dillard
Director, Diversity and Inclusion 

Madelyn Flannagan
Vice President, Agent Development, Education & Research 


​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556

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