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Agency Universe Study


The Agency Universe Study is conducted every two years and the most current release is the 2020 report. 

Future One, a collaboration of the Big I and leading independent agency companies, has now released 10 findings from the 2020 Agency Universe Study. This study is hailed as the most comprehensive of the independent agency system. The study surveys a wealth of issues about independent agencies operating in the U.S. including their numbers, revenue base and sources, number of employees, ownership, mix of business, diversification of products, technology uses, non-insurance income sources, and marketing methods. 

Big I and Future One Release 2020 Agency Universe Findings 


2020 Agency Universe Study Management Summary 
Order the e-book for electronic delivery - 27 pages ($99.95)
Watch this short video on growth during the pandemic and
Download the complimentary 2020 Agency Universe Study Covid-19 Impact Summary.

2020 Agency Universe Study Full Report
Order the full report for electronic delivery - 123 pages ($2,000) 
Table of Contents

Historical Bundle: 2014, 2016, 2018 Full Reports
Click here for information and order for electronic delivery. ($1,500)

Looking for data on key metrics of agency performance?
Reference the annual Best Practices study​ that offers cross category comparisions
and analysis of agencies ranging from under 1.25M in revenue to over 25M in revenue.

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