The Agency Universe Study is conducted every two years and the most current release is the 2020 report. Future One, a collaboration of the Big I and leading independent agency companies, has now released 10 findings from the 2020 Agency Universe Study. This study is hailed as the most comprehensive of the independent agency system. The study surveys a wealth of issues about independent agencies operating in the U.S. including their numbers, revenue base and sources, number of employees, ownership, mix of business, diversification of products, technology uses, non-insurance income sources, and marketing methods. Big I and Future One Release 2020 Agency Universe Findings
2020 Agency Universe Study Management Summary
2020 Agency Universe Study Full Report
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