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Frequently Asked Questions


Q: How many independent agencies are there in the United States?
A: The 2018 Agency Universe Study revealed there are 36,500 independent agencies.  Out of these 25% of all independent agencies and brokerages are Small, and 25% are Medium-Small. The Big "I" is proud to reprsent more than 25,000 agency locations united under the Trusted Choice brand.

Q: Who are these "Best Practices" agencies?  My shop is pretty good and I want to be involved.
To see a list of the current agencies and how to become a Best Practices Agency, visit here.

Q: How can I become a member of the association?
A: Agencies and their employees join at the state level and then become a member of the national and all the related benefits.  See the "Join" button at the top of the page and get started. We'd love to have you.

Q: I want to start my own agency. Can you give me some advice?
A: Starting an agency from scratch is possible, but can be very challenging.  Owning an agency gives you the ability to be you own boss, have the satisfaction of helping people protect their valuables and investments, as well as provides you with good income potential for many years to come.

Visit the How to Start an Independent Agency page here.
​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556

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