Agency Management

When automobile claims come in we always talk to the insured about the benefits of self-insuring the loss if they can, but more and more we are seeing lawsuits being…

Email evidence was a highly publicized part of the Microsoft antitrust case, with both sides resurrecting chatty notes that are several years old. The case has shed light on some…

Insurance agencies have their own unique business attributes. For appraisal purposes, these attributes do not “fit the mold” that is used by the business appraisal community in general. Part of…

Insurance agents have become increasingly burdened with third-party requests for certificates of insurance, additional insured status, agent coverage “affidavits” or compliance checklists, and other sometimes onerous demands. Those that are…

ACORD has at least two documents on their web site that state or imply that a certificate of insurance “may be used to copy verbatim information in the policy such…

A number of states have enacted laws, regulations, or regulatory directives governing certificates of insurance and similar forms. On this page, we provide a state by state listing of the…

Courts have generally held that certificates of insurance are not contracts and, therefore, not enforceable. However, this doesn’t mean that agents are insulated from lawsuits involving certificates of insurance under…

The foundation for this document is a series of Virtual University website articles written by Big “I” staff and members of the 50-person volunteer faculty and published in our free…

This program was developed as part of a comprehensive education and public relations initiative that has evolved from our original January 2007 white paper “Certificates of Insurance: Issues and Answers”…

Some certificate holders are refusing to accept the September 2009 ACORD 25 form because it no longer includes a notice of cancellation, but rather refers them to the policy. They…