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Operations/Agency Management

Agency Resources

The Big “I" has the resources you need to manage your agency's operations.

For example, the Big “I" Sample Agency Procedures Manual is a template designed for both personal and commercial lines workflow that can be customized to your agency.

The highly acclaimed Best Practices Study can be used to measure your agency's benchmarks against agencies similar in size to help uncover procedures, strategies and business practices used to achieve superior results.

Reach out to your SOAR guide to discuss which Big “I" tools can help you improve your agency's operations, maximize potential and enhance agency performance and profitability.  

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Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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