Agency Management

Best Practices for Certificates of Insurance

The processing of requests for certificates of insurance is arguably the most troublesome task performed by insurance agencies today. The task can be time-consuming and labor-intensive. If not handled properly,…

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Official Big “I” Policy on Certificates of Insurance

Certificates of insurance, evidences of insurance, and other documents developed to accomplish the same purpose (collectively “Certificates”) play a critical role in business transactions to provide information to third parties…

Should Agents Send Certificates to Insurers?

An insurer recently sent its agency force a “Good News!” bulletin advising that it was no longer necessary to send it copies of most certificates of insurance. The bulletin also…

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Certificates of Insurance Resources

We have published a white paper and a number of articles that address many of the problems faced by agents when dealing with certificates. Formerly only available to Big “I”…

Building Your Own Home…Insurance Implications

It is not uncommon for a homeowner to serve as his or her own general contractor when building a new home. When doing so, there is an exposure to claims…

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Insuring Rental Dwellings

An insured has 15 rental properties, none more than 4 units. An insurer covers them under 15 dwelling policies and has endorsed his homeowners policy to extend liability coverage to…

2011 Changes in the ISO Homeowners Program

In 2010, ISO filed its first major revision to its homeowners program in a decade. In this article, Ted Kinney reviews the 27 major changes to HO forms and endorsements,…

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Top 10 Best Changes in the ISO HO2000 Program

In most major insurance filings there are policy changes that broaden coverage, some that restrict coverage, and some that claim to make “no change” in coverage. In this article, we’ll…

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Cash Management Services: What Difference Can They Make to an Independent Agency?

Independent agencies are not like many other businesses. They have unique cash management opportunities. A bank that recognizes this difference will offer a variety of specialized products, competitively priced, to help agents…

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Remote Deposit Offers New Road to Efficiency for Agencies

ATMs revolutionized banking more than 25 years ago and today online banking is now commonplace. And, now a new banking product, remote deposit, is being utilized to greatly improve business efficiencies,…

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