As part of the annual Best
Practices for Agency Operations webinar series, RD Advisory Group presented a
20-minute webinar, Cash Flow:
Is It Killing Your Agency?, that is now
The free webinar notes that
while profitability and growth are very important, agencies can’t forget the
balance sheet. Being on the road to Best Practices levels of performance means knowing
your numbers. To truly know your numbers, an agency must know how much working
capital their agency truly has, including enough cash to sustain the agency’s
All previously presented Best
Practices for Agency Operations webinars are available online. Topics include how to use and apply metrics, perpetuation,
recruiting, technology and more. Please feel free to share the webinar series
availability and link through your communication channels.
The latest in Best Practices
- "Best Practices Secrets Revealed," a video in which Ross
Johnson, Council for Best Practices chair, explains his strategy for
growth and how Best Practices formulas can be used to calculate an
agency’s sales velocity. Incorporate this video into your next Best
Practices communication, social post, video library or web page.
of the 264 Best Practices agencies across 45
states and the top performers in each of the revenue categories. Reach out
and offer a congratulations to your Best Practices appointed agencies.
Kudos and recognition is a great outreach opportunity and moment to
reinforce your support and investment in the success of their business
through your partnership.
2020 Best Practices
with a special featured area that offers insight on how to recover from
the COVID-19 impact and lessons that can be applied from the prior
2008-2009 market issues to now. Please feel free to share news of the new
release internally and externally.
updated Guide to Producer
Contracts, which offers
definitions of terms and conditions, worksheets, sample documents and web
resources to help agencies with a critical element of hiring, along with
five sample contracts. Feel free to share news of the new release
internally and externally. Help with producer contracts is a top asked-for
resource at the Big “I.”
Council for Best Practices is charged with providing leadership and tools for
continuous quality improvement in independent agencies’ company operations and
relationships in order to exceed customer expectations, enhance agency value
and strengthen agency-company market share.
in-person meeting will take place in January 2021; however, participants will
convene virtually with an update and small working groups in March 2021, dates
pending. Further information will be communicated direct to the Council for
Best Practices participants.
learn how your company can participate on the Council for Best Practices or for
other Best Practices questions, contact Jennifer
Becker, director of education programs.
Questions about Best
Practices and the webinars series can be sent to Best