2020 Sep - IIAV Connects - In this conversation, IIAV Board Chair Jill Roth sit down with two of the best; Ron Berg, Executive Director for IIABA’s Agents Council on Technology (ACT), and Renee Stock, Vice President of Client Services at AHT Insurance, and cyber liability instructor for IIAV. They discuss the cybersecurity guidance provided by ACT, as well as how a law, enacted July 1, 2020 in Virginia, transferred regulatory authority over cyber events for the insurance industry from the Attorney General’s office to the Bureau of Insurance. For the safety of both your agency and your clients, this is an IIAV Connects you don’t want to miss. CLICK HERE TO LISTEN
2019 Jul - A 'Closing The Gap' Podcast with Chris Cline of Westfield and Ron Berg of ACT discussing Emerging Technology Trends, sharing ways to think about technology more broadly. Listen and learn about and effective business processes and technologies to enhance productivity, service, marketing, sales and security in your agency! CLICK HERE TO LISTEN
2019Jun - On this episode of the Vertafore Insurance Podcast (VIP), Rick Fox and Ron Berg of ACT, break down the customer experience and its technology touchpoints. Learn more as they discuss why the customer experience is so important today and ways that agencies can become more efficient and effective in meeting customers' expectations and needs. CLICK HERE TO LISTEN
2017 Mar - A discussion with Michael Jans of Agency Revolution, on about what the independent insurance channel has been and should be doing to use technology to improve the customer experience and “keep up” with the marketplace as a whole.
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2017 Feb - Industry Collaboration; ACT Executive Director and NetVU's Kitty Ambers talk about contributions to our industry working together. CLICK HERE TO LISTEN
2016 Jan - Jay Byrnes, ACT Committee Chair, and Ron Berg review ACT's Mission, structure, Work Groups, and interaction with other IIABA and industry groups. CLICK HERE TO LISTEN
2015 Dec - Rick Morgan and Ron Berg discuss ACT Strategic Future Issues - The 'Hard Trends' coming, and how we are working to drive action on them.
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