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Best Practices

Take Your Agency from Better to Best To take your agency's performance to the next level, it takes more than luck--you need a strategy. Lean on research from the industry's top performing agencies for strategies to improve the quality and capabilities of your employees so they can do the best job for your clients. See where your agency stacks-up and tap into our studies, education and resources to set the course for success. Best Practices Concepts Explained in Just 15-Minutes Webinar series continues with perpetuation planning topic.. Learn More. 2018 Best Practices Study Update Research the best agencies, in six revenue categories. See What's Included in the Study Agency Comparison Tool Download the free spreadsheet to see how your agency compares with the Best Practices agencies.
Best Practices Crash Course 3 Most Valuable Metrics Overwhelmed by the wealth of data in the Best Practices Study? Focusing on three of the most valuable metrics can help your agency thrive in 2019 and beyond. Watch: Improvement Cycle If you've got 75 seconds we can help you dive into the Best Practices improvement process. Determine Your Goals with the 2018 Study Update Download the current copy of the report and review the benchmarks in your agency revenue size. Raising the Bar with Producers: A Key To Organic Growth Simply setting the new business bar higher for your producers is a growth improvement strategy that may cost you nothingand yes, this includes agency owner-producers, too. On-Demand Education: What Do The Metrics Mean and How Can You Use Them? From metrics overview to a deep dive into perpetuation planning, find free recorded webinars and materials to help you take calculated steps to grow your agency. Article: Characteristics of a Best Practices Agency Explained What Agency Data Deserves Your Attention Let's say you're short on time, where should you spend your time? The Customer Service Experience Handbook Understand today's consumer and learn how to attract and retain the right customers for your agency. The e-book includes 10 fillable checklists! A Look Back How Do Best Practices Producers Spend Their Time? Video: How do agencies use Best Practices information for planning in the future? Why Does Best Practices Matter?	Congratulations Best Practices celebrates 25 years of agency benchmarks in 2018. IA magazine profiled each of the three agencies that have been Best Practices since its inception. We salute: Gibson in South Bend - IN Brady, Chapman, Holland & Associates, Inc. - TX Scott Insurance - VA How to Make the Most of the Best Practices Research New Agent Training