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ACT to Host Free Webinar on How Social Networking Impacts Agency E&O

Noted industry experts to discuss E&O risks and considerations when using Internet social networking.

ALEXANDRIA, Va., April 29, 2010 — The Independent Agents & Brokers of America’s Agents Council for Technology (ACT) will host a free webinar titled “Agency E&O Considerations when Social Networking,” on Thursday, May 20 from 2:00 to 3:00 p.m. EDT.

TITLE:  “Agency E&O Considerations when Social Networking”
PARTICIPANTS: Sabrena Sally, Westport Insurance/Swiss Re
Colleen Murphy, Goldberg Segalla
David Hulcher, Big “I” director of agency E&O risk management
Rick Morgan, ACT social web work group chair
Jeff Yates, ACT executive director
DATE:   Thursday, May 20, 2010
TIME:   2:00 - 3:00 p.m. EDT
COST:   Free

 “Independent agencies and brokers are increasingly taking advantage of the benefits of social networking in order to generate new relationships, develop prospects and enhance their communications with current clients,” says Jeff Yates, ACT executive director. “As with any new communications tool, there are agency errors and omissions risks associated with it. This ACT webinar explores the major agency E&O risks involved with social networking and provides specific guidance on how agencies can manage those risks most effectively.”

This is the third in a series of webinars hosted by ACT’s Social Web Work Group addressing the most frequent questions from agents regarding the use of social media. The first webinar discussed the experiences agent and carrier representatives have had in setting up a social web policy for their organizations. It supplemented an ACT report titled, “Creating a Social Web Policy for Your Independent Agency.” The second webinar was an introduction to social media for independent agents. Recordings of the first two webinars, the social media policy guide, along with several additional articles and resources on how independent agencies can use the Social Web effectively, are available by going to and clicking on the “Websites & Social Media” link.
Established in 1999 by the Independent Insurance Agents & Brokers of America (the Big “I”), ACT provides a candid, action-oriented forum for agent and industry associations, user groups, companies and vendors to address critical technology and workflow issues facing the independent agency system and provides agencies with reports and tools to assist them in making improvements in their businesses.

Founded in 1896, the Big “I” is the nation’s oldest and largest national association of independent insurance agents and brokers, representing a network of more than 300,000 agents, brokers and their employees nationally. Its members are businesses that offer customers a choice of policies from a variety of insurance companies. Independent agents and brokers offer all lines of insurance—property, casualty, life and health—as well as employee benefit plans and retirement products. Web address:

​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556

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