E&O Exposures: Increased When Working from Home?
By: Chris Boggs Focus is key! From an errors and omissions (E&O) perspective, agents cannot lose focus during this disrupted work setup. Working from home does not change the fact that…
Agency Management
A Bigger Boat: Expand Your Knowledge to Address Emerging Cyber Risks
By: John Spiehs “You’re gonna need a bigger boat” is probably the most famous line from the movie “Jaws.” As Roy Scheider glimpses the great white shark for the first time,…
The Best Defense is a Good Offense
By: Richard Lund You’ve heard that phrase over and over, and while it may be a cliché, it doesn’t make it any less true. And it can be especially true…
From the Email Bag: Unlicensed Employees – They Don’t Have an E&O Risk, Do They?
By: Richard Lund Question: My E&O policy doesn’t mention whether unlicensed employees are covered. And since it doesn’t mention them, does that mean they don’t need to attend the E&O risk…
Reply in Haste, Repent at Leisure: Responding to Regulatory Complaints
By: Richard Lund While it is impossible to address every possible situation that might occur in this discussion, let’s look at a very simple example: A customer of the agency has…
Flood-Busters: Debunk Customers’ Most Common Flood Myths to Avoid E&O Claims
By: James Redeker Hurricane season is quickly approaching, which brings about thoughts of high winds, storm surges, and flooding. However, flooding is not confined to hurricanes. Flooding often happens in the…
Avoiding Agency E&O Claims with Signed Documents – Safe, Safer, Safest
By: Virginia Bates Most agency errors & omissions claims have some commonality. This article presents a few examples you can use to prevent a potential claim against your agency when managing…
Coming Up Short: Protecting Your Agency From an E&O Claim for Inadequate Limits
By: Brendan McNeal A customer has requested a policy, and you have procured a quote. The coverage looks good. The deductible looks good. Most importantly to your customer, the premium looks…
Value-Added Services Could Pose an E&O Exposure
By: Nancy Germond Question: “I currently write a very nice tree service account, which is coming up for renewal in a couple of months. Last year, we had some stiff competition…
Don’t Get Hit: Avoid Getting Drawn into an E&O Fight by Offering Assault & Battery Coverage
By: Caryn Mahoney Imagine reading this headline in your local newspaper: “No coverage for $2 million judgment against apartment owner for shooting death.” The story goes on to say that the…
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