Agency Management

Get to Know Total CSR

Get to Know Total CSR TUESday, DEC. 9, 2025 | 1 p.m. ET Join Big “I” Blue Plus vendor partner Total CSR for a live look at how Total CSR…

Cropped shot of a call centre agent working in an office

West Bend Mutual Insurance Company – January 2026

The Agreement allows the Company to take control of the Agency’s expirations and service the policies during the resolution of a dispute over the ownership of the expirations

The contract on the yellow table, notebook, glasses and pen.

AI That Works: A Reality Check for Independent Agents

Here’s the reality: most independent agents spend 60-70% of their time on administrative tasks such as data entry, chasing down information from carriers, managing renewals, and handling routine service requests.…

The concept of talent search or magnifying glass looking for employees, building a strong team, the concept of human resource management and management,

Introduction to Payment Services from IPFS

Join Big “I” Alliance Blue Plus vendor partner IPFS for a free webinar session hosted by Keith Cox of IPFS. You’ll learn who IPFS is, what services they offer, and…

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