Agency Management

According to research the average person has a total of 24 minutes a week to dedicate to learning. Our current insurance education system doesn’t cater to this reality. The industry…

The qualified lead ratio tells the agency if their database of leads is beneficial or wholly useless by answering the question, what percentage of leads in its database are good…

According to the experts, our industry is in almost immediate need of nearly 400,000 new workers due to retirements and other transitions. However, many hiring managers say the industry is…

The “heart” of networking is rooted in selfishness. There are serious problems with this single path to success. Of course, we do need relationships with others; but how can we…

Premium leakage costs the insurance industry about $30 billion per year in premium and $3.6 billion per year in commissions – it’s a major problem for both carriers and agents.

Lawyers can pull information off an internet archive, such as the Wayback Machine, which retrieves assertions agents have made to long-term clients on earlier versions of websites. When used well,…

Most agents pursue prospects with a passion as long as the prospect appears to be positive and amenable to working with the agency. However, most agents also forget about the…

Being offended is a personal choice; political correctness tries to keep change from occurring; and people who preach tolerance generally aren’t. Our society is in need of more adults who…

A passion for BBQ and honor for those who serve combine in this great tale (a true story).

Many insurance industry “giants” have been lost to cancer in the last few years, including Don Malecki, John Eubank, and Jim Harrison. But the greatest, in my mind, was my…