Agency Management

Your insureds are not insurance experts, nor should we expect them be. In fact, many don’t like to talk or think about insurance – much less read a “coverage-heavy” letter.…

Generally, an insurer’s duty to defend flows from the facts alleged in the lawsuit. When the pleadings alleged damage or injury that is covered by the policy, the insurance carrier…

Point/Counter Point: Can an insurance carrier and its agent hold a client hostage? Short of any statutory prohibition, the answer appears to be yes. Without a law to the contrary,…

Author: Virginia Bates??? It won’t surprise any reader that, as the one insurance person in the family, I found myself going through my father’s insurance papers after his funeral. I…

What is the agency’s responsibility if the insurance carrier alters coverage at renewal? Most state statutes require the insurance carrier to notify the insured – not the agent. But should…

Too many agents try to reap the benefits of their agency value before they are ready, selling the goose even though it is capable of laying many more golden eggs.…

CLUE Reports are a common underwriting tool. According to research, more than 80 percent of consumers are unaware these even exist. Further, those who do know they exist likely don’t…

Are there any E&O or regulatory issues related to delivering policies on a thumb drive rather than the paper files? SwissRe VP and Sr. Underwriter Richard Lund addresses these issues.

Every state and the District of Columbia grants insurance carriers an “underwriting period.” Insurance carriers are granted broad authority to cancel a newly-written policy during this statutorily-limited period.

Insurance agents have a deep desire to help their clients any way they can; but sometime, agents undertake to help in ways and areas where they are not qualified (or…